DISPATCHER - Sioux City, IA

KRC Corporation•Sioux City, IA

8d•Onsite

About The Position

The Dispatcher will perform dispatch duties, including taking and processing load orders, planning, organizing, and scheduling load/delivery times, calling carriers, and preparing BOLs for loading/unloading. This role involves timely communication with the Transportation Manager and other department managers regarding shipping/scheduling issues, and advising customers and the Marketing Department of customer service/scheduling updates. The Dispatcher will manage all vehicle repairs and maintenance with outside vendors, ensuring compliance with DOT and Jebro requirements. Assistance with 24-hour phone coverage, including being on-call during weekdays and weekends, is also a responsibility. This role includes maintaining DOT-required records and files, such as equipment registrations and driver qualification files, and notifying drivers of expiring medical cards. The Dispatcher will also assist in maintaining departmental and company records, performing clerical tasks like managing driver logs, inspection reports, and fuel usage. Additional duties may include various transportation department functions, such as picking up or delivering drivers to repair facilities or acquiring parts for company vehicles. A strong emphasis is placed on working safely and preventing unsafe actions, processes, and behaviors. Other duties as assigned.

Requirements

Experience in dispatch duties.
Ability to take and process load orders.
Skills in planning, organizing, and scheduling load/delivery times.
Experience calling carriers.
Ability to prepare BOLs.
Knowledge of DOT requirements.
Ability to manage vehicle repairs and maintenance with outside vendors.
Record-keeping skills.
Clerical skills.
Ability to work safely and prevent unsafe actions.

Nice To Haves

Assisting with 24-hour phone coverage.
Being on-call during weekdays and weekends.
Maintaining equipment registrations and driver qualification files.
Notifying drivers regarding expiration of medical cards.
Performing routine clerical work (driver logs, inspection reports, fuel usage).
Performing additional duties such as picking up/delivering drivers or picking up parts.

Responsibilities

Take and process load orders.
Plan, organize, and schedule load/delivery times.
Call carriers.
Prepare BOLs for loading/unloading.
Inform Transportation Manager and/or other department managers of shipping/scheduling problems.
Advise customer and/or Marketing Department of customer service/scheduling updates.
Manage all vehicle repairs and maintenance with outside vendors, ensuring compliance with DOT and Jebro requirements.
Assist the Transportation Manager with 24-hour phone coverage, including being on-call during weekdays and weekends.
Maintain records and files pertinent to DOT requirements, including equipment registrations and driver qualification files.
Notify drivers regarding expiration of medical cards and drivers.
Assist in maintaining records and files pertinent to the department and company.
Perform routine clerical work to maintain department record keeping (e.g., driver logs, inspection reports, fuel usage).
Perform additional duties within the transportation department as assigned (e.g., picking up/delivering drivers to repair facilities, picking up parts for company vehicles).
Work safely and take action to prevent unsafe actions, processes, and behaviors.
Perform other duties as assigned.