Dispatcher Trucking

CBSL Transportation•Edgard, LA

1d•Onsite

About The Position

CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois. The dispatcher will handle incoming and outgoing communication with customers, drivers and internal departments. The ideal candidate will possess strong organizational skills and ability to multitask. The ability to respond to customer complaints and handle conflict in a professional and effective manner is essential. The candidate will ideally have experience with rail, steamship, port or freight forwarder companies and understands bookings & swings.

Requirements

At least 1 year of current dispatching experience
High School Diploma/GED required
Experience with “live dispatch functions”
Knowledge and understanding of DOT, HOS & FMCSA standards

Nice To Haves

TMW or Mcleod experience desired
E-log, automated workflow and form messaging experience highly desired
Tanker or ISO Experience
Experience with rail, steamship, port or freight forwarder companies and understands bookings & swings.

Responsibilities

Dispatch and plan drivers for local intermodal / drayage operation.
Ensure all customer requests are processed and received, including orders and pickup requests.
Trace containers on rail websites to verify container locations, LFD, storage and rail billing.
Build strong relationships with drivers and customers.
Track and trace shipments for on-time performance and communicate status to the customer.
Maintain a customer service attitude and provide excellent service.
Enter and update data in company dispatch software for accuracy.
Work and collaborate with other company departments.

Benefits

Weekly Pay
Medical Insurance - Two Plan Options
Vitality Medical Insurance discount program
Dental Plan & Vision Benefits
Paid Time Off (PTO)
8 Paid Holidays + 1 Floater Holiday
Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option (After 1 year of service)
Short Term/Long Term disability core benefits + buy up options
$25,000 Life insurance core benefit + buy up options
Accidental Death & Dismemberment Insurance (AD&D)
Critical Illness and Accident Insurance
Flexible Spending Account (FSA) & Dependent Care FSA (After 1 year of service)
Tuition Reimbursement program