Made Easy Dispatcher
Earthadelic•Knoxville, TN
•Onsite
About The Position
The Dispatcher is responsible for managing the scheduling, dispatching, and coordination of concrete deliveries to ensure efficient and timely operations. This role combines customer service, logistical coordination, and vehicle management while adhering to safety regulations. The Dispatcher ensures all drivers are assigned effectively and that all equipment is maintained to meet company standards.
Requirements
- Proficiency in Microsoft Office Suite
- Experience with fleet management software
- Strong organizational and communication skills
Nice To Haves
- Experience in dispatching for the concrete, construction, or transportation industry.
- Familiarity with telematics or dispatch scheduling software.
- Bilingual (English/Spanish)
Responsibilities
- Manage customer orders, adjust delivery schedules, and ensure all drivers are dispatched efficiently and on time.
- Support daily fleet operations.
- Support daily operations of the concrete yard, including material management, inventory control, and ordering.
- Communicate with customers and drivers to resolve issues, track deliveries, and maintain excellent service standards.
- Maintain accurate records of orders, delivery schedules, and vehicle statuses. Generate reports on operational efficiency.
- Address logistical challenges, reroute drivers as necessary, and ensure adherence to DOT and safety regulations.
- Occasional travel to the Athens location may be required for training or operational coordination.
Benefits
- 401(k) with profit share
- Health, dental, vision, and life insurance
- Paid holidays/personal time
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
