Dispatcher - Pink Hill, NC

Elite Hood Service • Pink Hill, NC

4d • Onsite

About The Position

Elite Hood Service LLC is hiring a dependable, organized Dispatcher for our Pink Hill office. We provide commercial kitchen hood cleaning and fire protection services. We’re looking for someone who communicates clearly, keeps schedules organized, and helps our customers and technicians stay informed.

Requirements

• Strong communication and customer service skills.
• Good organization, attention to detail, and follow-through.
• Ability to manage multiple priorities and stay calm when schedules change.
• Comfortable using computers, email, and scheduling software.
• Reliable attendance and a willingness to learn.

Nice To Haves

• Dispatch, scheduling, or office experience preferred.
• Ability to speak and write in Spanish and English preferred, but not required.

Responsibilities

• Schedule service appointments and coordinate technician routes.
• Confirm appointments and communicate scheduling changes with customers.
• Answer calls, respond to messages, and follow up on customer requests.
• Keep customer information, job details, and service records updated.
• Monitor job progress and help resolve scheduling issues.
• Assist with quotes, invoices, and daily office tasks.

Benefits

• Pay increases at 3, 6, and 12 months.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed