Dispatcher with K2 Industrial
About The Position
K2 Industrial Services, Inc. is seeking a Dispatcher for its corporate office in Portage, IN. This role is responsible for the overall coordination of personnel, equipment, and supplies to service multiple internal and external customer requests. The Dispatcher will handle incoming calls from customers, schedule work accordingly, and manage various operational documents. This position requires strong communication, organizational, and problem-solving skills, along with computer proficiency. The role also involves coordinating with management on resource availability, scheduling personnel and equipment daily, inspecting returning vehicles, and managing DOT and operations-related documents. Adherence to safety policies and regulations is essential, and on-call availability is expected.
Requirements
- High school diploma or GED
- Valid Driver's license
- Knowledge of Word, Excel, and Outlook
- Familiarity with the materials, equipment, and supplies used in industrial cleaning
- Familiarity with dispatch and warehouse operations, procedures, equipment, and terminology
- Proper phone and email etiquette
- Ability to work industry seasonal outages such as holidays, weekends, and off-shift hours
Nice To Haves
- 1 year of industrial-related experience or warehouse work
- Previous Dispatching experience
Responsibilities
- Communicate effectively on the phone, via email, and in person.
- Receive calls from customers and schedule work accordingly.
- Perform computer input during calls.
- Organize multiple jobs efficiently.
- Demonstrate problem-solving skills and good judgment.
- Maintain good phone etiquette and excellent listening skills.
- Coordinate with management on the availability of personnel, equipment, and supplies.
- Schedule personnel daily.
- Schedule equipment daily.
- Inspect returning vehicles for cleanliness, damage, fuel level, etc.
- Manage DOT related documents such as mileage logs and vehicle inspection reports.
- Manage operations related documents such as dispatch sheets, material requisitions, and daily job reports.
- Observe all safety policies and regulations, including the use of personal protective equipment.
- Be available for work as needed, with on-call expectations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
