Dispatcher

Colony Hardware Corporation•Woonsocket, RI

About The Position

As a Dispatcher with Colony Hardware, you will begin the journey of managing the logistics process for getting orders to our customers. This person will be primarily responsible for ensuring that the product is delivered promptly and efficiently by adequately managing the driver routes.

Requirements

Thorough knowledge of procedures and operations of Wireless Scanning System
Minimum of 1 years' experience in a dispatch-related position or role, preferably in a distribution environment
Basic computer skills, including Microsoft Outlook
Ability to safely lift, move, and manage up to 50 lbs unassisted

Responsibilities

Coordinate and log routes for the morning and afternoon delivery trucks.
Provide information and support to drivers throughout the day, such as phone numbers, addresses, etc.
Sort paperwork from the previous night’s work, such as credit card receipts, and truck logs.
Provide information to branches throughout the day, such as delivery times, signature capture, picture capture, and package refusals.
Keep up-to-date files pertaining to each route and maintains data as needed.
Track orders through computer programs (NetSuite) prioritizing the most critical and ensuring that they are filled and packed in a timely manner to facilitate on time delivery schedule.
Collaborate with the Operations and Fleet Manager to coordinate appointments and maintain fleet.
Prepare daily maintenance reports on vehicles to determine needed repairs or inspections.
Prepare end-of-month mileage report to determine required oil changes.
Assist with loading/unloading trucks as needed.
Assist with picking and packing orders for future customer deliveries