Dispatcher

First Student • Snowflake, AZ

3d • Onsite

About The Position

First Student is now hiring a Dispatcher serving Snowflake School District! At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

Requirements

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coach's drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Benefits

• $23.94/hr
• Full Time Work Schedule: Monday - Thursday: 8:00 am - 5:00 pm, Friday: 5:45 am - 3:00 pm
• Full Benefits including Medical, Dental, Vision, & 401(k)
• Paid PTO and Holiday's
• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED