Dispatcher (Summer 2026)

Northland PropertiesVancouver, BC
CA$19 - CA$22Hybrid

About The Position

The Dispatcher is running the communication hub of the mountain. This position maintains a strong flow of communication throughout all areas of the mountain, and has a strong attention to detail while working independently.

Requirements

  • Proficient in Microsoft Office, including Word and Excel
  • Must possess great communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Ability to work early mornings, days, evenings, weekends and some holidays as required

Nice To Haves

  • Knowledge of 1Risk systems preferred
  • Knowledge of mountain operations, geography of mountain and facilities preferred
  • Previous multi-line switchboard phone and VHF radio experience an asset

Responsibilities

  • Ensuring inter-departmental communications are relayed in a timely and efficient manner
  • Managing a multi-line switchboard and VHF radios
  • Coordinating communication and dispatching the proper resources in emergency situations
  • Online management of incident reports through 1Risk
  • Collecting and reporting data for internal use such as daily mountain reports and external use including Environment Canada, website updates and various media outlets in a timely fashion
  • Recording and reporting daily operations including but not limited to; emergency response, operational changes, transport requests, missing persons and maintenance issues
  • Coordinating, logging and tracking the transport of goods and patients around the mountain
  • Customer relations with guests that frequent the office
  • Assisting management with various office tasks
  • Delegating duties to operations staff
  • Maintaining a clean work environment, assisting with cleaning of staff spaces
  • Other duties as required

Benefits

  • Free Seasonal Access Pass
  • Discounts at the resort’s restaurants, retail, and rental outlets
  • Referral Bonus Program
  • Public Transit subsidies
  • Free or discounted lift tickets at many other resorts (winter/summer)
  • Access to free Employee and Family Assistance Program
  • Excellent training and professional development
  • Northland Properties friends and family discounts program including hotels, restaurants and recreation
  • Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
  • RRSP matching after 6 months of service
  • Free access pass for dependants
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