Dispatcher

Air Tech of Houston • Houston, TX

34d • $20 - $23 • Onsite

About The Position

Air Tech of Houston is looking for a self-motivated individual with experience working for an HVAC or Plumbing company to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions. We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).

Requirements

• Call Center or Customer Support (1+ Year Required)
• High school diploma or GED
• Valid driver’s license and reliable transportation
• Strong work ethic, punctuality, and willingness to learn
• Must pass background check and drug screening

Nice To Haves

• Industry Knowledge and Service Titan experience (preferred)

Responsibilities

• Key role in daily operations and team coordination
• Maintain customer databases and troubleshoot server issues
• Manage and resolve priority bookings
• Handle emergency and non-emergency calls
• Schedule technicians for installations and service calls
• Ensure clear communication with team and customers
• Support logistics to keep trucks on the road and technicians on-site
• Help ensure customer satisfaction

Benefits

• Uncapped Pay Potential
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED