Dispatcher - San Antonio

Americrane Rentals•Schertz, TX

1d•Onsite

About The Position

Americrane is seeking an experienced and highly organized Dispatcher to coordinate daily crane operations, equipment scheduling, and driver/operator assignments. The Dispatcher serves as a critical link between customers, crane operators, drivers, and management to ensure safe, efficient, and timely delivery service. The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and previous dispatch experience within the transportation, construction, heavy equipment, or crane rental industry.

Requirements

High school diploma or GED required.
Minimum 3-5 years of dispatch experience required.
Strong knowledge of dispatching procedures, scheduling, and route planning.
Excellent verbal and written communication skills.
Proficient with Microsoft Office (Outlook, Excel, Word) and dispatch management software.
Ability to multitask and prioritize in a fast-paced environment.
Strong problem-solving and decision-making skills.
Exceptional organizational and customer service abilities.

Nice To Haves

Previous dispatch experience in crane rental, construction, transportation, trucking, logistics, or heavy equipment industries preferred.
Experience working in the crane rental or heavy equipment industry.
Knowledge of DOT regulations and transportation compliance requirements.
Familiarity with crane operations, permits, and job site logistics.
Bilingual (English/Spanish) is a plus.

Responsibilities

Schedule and dispatch crane operators, drivers, and equipment to customer job sites.
Coordinate daily crane rental activities and optimize equipment utilization.
Communicate with customers regarding scheduling, service requests, job updates, and delivery times.
Monitor operator and driver schedules to ensure efficient resource allocation.
Maintain accurate dispatch logs, records, and job documentation.
Work closely with sales, operations, and field personnel to support project requirements.
Respond quickly to schedule changes, emergencies, and customer needs.
Ensure compliance with company safety policies, DOT regulations, and industry standards.
Track equipment locations and availability.
Review work orders, permits, and job requirements prior to dispatch.
Manage after-hours communication and support as needed.
Assist with billing documentation, job tickets, and operational reporting.