Dispatcher

Labcorp • Linthicum, MD

13d • $22 - $26

About The Position

LabCorp seeking a Dispatcher to join our team in Linthicum, MD. In this position, you will be responsible for the dispatching of pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. Pay Range $22.00 - $26.00 Per Hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Schedule: Monday - Friday hours may vary upon routes, route start times can range from 8:00am - 7:00pm and end times can be anywhere from 4:30pm - 3:00am

Requirements

• High school diploma or equivalent
• Prior experience in logistics, customer service or operations
• Must have a Valid Driver's License and clean driving record
• Must be at least 21 years’ old
• Basic computer and typing skills; Proficient in Microsoft Office
• Strong communication skills; both written and verbal
• Excellent organizational and time management skills
• Strong attention to detail with the ability to multitask

Nice To Haves

• Experience working in a medical courier environment is preferred
• Familiarity with route management software is a plus

Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure best possible solutions for client
• Achieve location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties as needed

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED