Dispatcher

Access Communications • Regina, SK

6d • Onsite

About The Position

Access Communications is seeking an energetic, motivated, customer focused individual to join our Dispatch team. Access is a fast paced, dynamic organization, with a positive work environment. As one of Saskatchewan’s Top Employers and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package. Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for a Dispatcher in Regina.

Requirements

• Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, & patience.
• Ability to handle a large number of calls efficiently & accurately in a busy environment.
• Ability to work well both independently and in a team environment.
• Ability to respond positively to constructive feedback.
• Capacity to quickly adapt to new processes, procedures, & technology.
• Minimum grade 12 education.
• Clear Criminal Record Check.

Nice To Haves

• Geographical knowledge of Regina and Saskatchewan.
• 1 – 2 years of previous Dispatch experience.

Responsibilities

• Coordinating all field activity for a province wide fleet of technicians to ensure commitments are met in customer service, installation and plant functions.
• Monitoring and adjusting booking times to ensure customer service commitments are met.
• Keeping up with constantly evolving information and procedures in a high-tech company that leads the way in TV, Internet, Phone, & Security services.

Benefits

• Great Salary – Starting at $25.22/ hour!
• Outstanding Benefits Package, including Health, Dental and Vision
• Amazing competitive staff discounts on all services
• Company matched pension plan.
• Health and Wellness benefits
• Ongoing training and development opportunities with opportunities for career advancement.
• Volunteer Opportunities!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED