Dispatcher

United Rentals•Columbus, OH

10d

About The Position

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. What you'll do: Daily scheduling of UR Drivers and outside haulers with proactive forward planning Manage constant change to the daily schedule to meet customer demands Manage inter-company transfer hauling Communicate Driver schedules and expectations Become expert on dispatch system, supporting applications, and dispatch processes Be a key player in the daily branch planning meeting Monitor and perform to dispatch metrics Provide excellent service to both external and internal customers Communicate with the team clearly, concisely, and honestly Assist in taking customer telephone orders for deliveries, pickups and service Assist Inside sales team as needed Other duties as assigned

Requirements

College degree preferred or equivalent experience
Diligent attention to safety
Strong ability to multitask in a fast-paced environment
Superior customer service, teamwork and verbal/written communication skills
Keen attention to detail
Analytical and processes oriented
Planner, preparer, problem solver, decision maker
Valid driver's license with acceptable driving record
Technical knowledge of DOT/Federal Motor Carrier rules and regulations
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

Daily scheduling of UR Drivers and outside haulers with proactive forward planning
Manage constant change to the daily schedule to meet customer demands
Manage inter-company transfer hauling
Communicate Driver schedules and expectations
Become expert on dispatch system, supporting applications, and dispatch processes
Be a key player in the daily branch planning meeting
Monitor and perform to dispatch metrics
Provide excellent service to both external and internal customers
Communicate with the team clearly, concisely, and honestly
Assist in taking customer telephone orders for deliveries, pickups and service
Assist Inside sales team as needed
Other duties as assigned