Dispatcher

Day & Ross • Moncton, NB

69d

About The Position

We are seeking an organized and detail-oriented Dispatcher to manage pickup
coordination across Newfoundland and Labrador (NL), Nova Scotia (NS), Prince
Edward Island (PEI), and New Brunswick (NB). This role requires a solid
understanding of Atlantic Canada’s geography and the ability to handle multiple
tasks in a fast-paced
logistics environment.

Requirements

• Strong knowledge of Atlantic Canada’s geography (NL, NS, PEI, NB).
• Transportation background in dispatch; dock supervision is an asset.
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in logistics systems and excel is an asset.
• Ability to manage high volumes of communication and multitask effectively.
• Strong problem-solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
• Results focused
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
• Must have a strong sense of urgency
• Must be able to work under a flexible work schedule
• Must be a hands-on operator, trainer, coach and mentor
• Must be able to build and maintain relationships

Responsibilities

• Coordinate and assign daily pickup requests across terminals.
• Monitor and update TMS to ensure all pickups are actioned.
• Reschedule missed pickups and maintain clear documentation in the system.
• Review Terminal Reports daily for accuracy and address discrepancies with terminals.
• Communicate effectively with drivers and terminals to resolve issues and ensure operations run smoothly.
• Maintain up-to-date records and ensure system data is accurate.
• Identify and recommend process improvements to enhance efficiency.
• Provide detailed end-of-shift handovers for seamless transitions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed