Dispatcher - Sales

Acme Brick Tile & More•Houston, TX

57d

About The Position

Acme Brick Company (a Berkshire Hathaway Inc. company) is an organization of professionals in the building materials manufacturing and distribution industry. We manufacture and distribute clay brick and concrete block, and sell and distribute associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Dispatcher with excellent organization skills and a personable disposition to schedule and manage all deliveries thereby insuring products arrive at jobsite when needed. You will also coordinate other outbound and inbound deliveries from sales yards or plants. May also provide direction and supervision to drivers and forklift operators. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.

Requirements

2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
High school diploma or equivalent required; some college is preferred.

Responsibilities

Schedule outbound deliveries of product to jobsites and transfers to other locations and assign to local, backhaul and/or contract trucks. May also oversee delivery of inbound deliveries to the local sales yard or plant.
Communicate with customers, company associates and management regarding shipment of orders including service and shipping issues as well as complaint resolution.
Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
Receives brick, stone and other masonry materials into inventory through the operating system.
Compiles data from sources such as contracts, purchase orders, invoices, requisitions, and accounting reports and writes, types, or enter information into computer to maintain inventory, purchasing, shipping or other records.

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