Dispatcher/Router

Michigan City Area Schools•Michigan City, IN

12h•Onsite

About The Position

The Dispatcher/Router is responsible for maintaining and operating school bus routes for all District students and buildings. This role coordinates and evaluates transportation needs for regular and special education students to produce safe and efficient school bus route planning and scheduling. The Dispatcher/Router also acts as a transportation liaison, coordinating transportation needs and information between parents/guardians, schools, and school bus drivers.

Requirements

High School Diploma or equivalent
Strong technology skills; ability to use basic office software and working knowledge with a commitment to become an expert in transportation specific technology (i.e. Versatrans, GPS software, Traversa, etc.)
Basic understanding of transportation department operations
Working knowledge of state laws and district policies and guidelines related to transportation
Effective problem-solving skills and ability to work on complex and often confidential problems requiring discretion and sound, independent decision-making
Strong customer service orientation and excellent verbal and written communication skills, including maintaining professional behavior at all times while communicating and working with other department staff, district staff, parents, and community partners
Excellent work habits and attendance record with a commitment to meet deadlines and to meet the needs of MCAS students and staff
Be proactive, attentive, and responsive, as the situation deems

Nice To Haves

Knowledge of Power Schools and District software, preferred
Previous experience working in a school transportation environment, preferred
Previous supervisory experience desired; supervisory experience in a transportation department setting is preferred

Responsibilities

Develops and maintains all school bus routes, including field trips, summer school, and special circumstances, to ensure safe and efficient routes.
Maintains office services, including answering and directing telephone calls, radio dispatch, and managing incoming visitors.
Assists transportation staff with necessary paperwork and communication with district personnel.
Maintains records and logs of all driver activities to track daily routes assigned.
Oversees extra-duty routes and assignments to ensure consistency with contract language and applicable district policies.
Provides the Director of Transportation with an analysis of routes and driver assignments for potential consolidation and improvement.
Maintains a log of auxiliary district vehicles, including assignment to staff.
Acts as a liaison with other School Corporations regarding transportation needs of students in specific and special circumstances (e.g., McKinney Vento).
Provides assistance to the Office and Finance Manager with Human Resources, Finance, and Payroll items as needed.
Responsible for assigning transportation-specific keys (e.g., bus keys, gate keys) and Corporation gas cards.
Handles all incoming dispatch calls from Corporation school buses during the normal workday.
Participates in department committees as necessary.
Performs other duties as assigned by the Director of Transportation.