Dispatcher/Receptionist
About The Position
Join SERVPRO Team CHG — Where “Yes” Is Our Culture. Working with SERVPRO Team CHG means saying yes — yes to growth, yes to teamwork, and yes to helping people rebuild after some of their toughest days. When a disaster like water damage, fires, floods, or mold strikes, we’re the first step in helping customers get back to normal. It’s not easy work — sometimes it’s messy, unpredictable, and demanding — but it’s meaningful. Every day, we make a difference. We’re not a big, faceless corporation — we’re a close-knit, fast-growing team that supports one another, adapts quickly, and takes pride in doing things the right way. If you’re organized, dependable, and thrive on helping others, this may be the perfect opportunity for you to live out our Culture of Yes: Yes to stepping up, Yes to customers, Yes to doing whatever it takes to get the job done right. Join us and help people rebuild what matters most. This is a role where your organizational skills and customer service make a real difference every day. As the Dispatch Coordinator you will assist with scheduling a team to the customers’ location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Ability to multitask and to remain detail orientated
- Must be knowledgeable in relevant computer applications
Nice To Haves
- Prior dispatch experience preferred
- Knowledge of local geographical area is preferred
Responsibilities
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
Benefits
- Competitive compensation
- Superior benefits package
- Professional development and paid training
- Supportive, family-like team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
