2026-27 Dispatcher - Facilities & Construction

Paradise Valley USD 69 • Phoenix, AZ

4d • Onsite

About The Position

The job of Facilities & Construction Dispatcher is done for the purpose of directing all incoming telephone calls to appropriate technical resource; coordinating work assignments for technicians and leads; and providing general clerical support. This job reports to Director of Maintenance & Operations.

Requirements

• Preparing and maintaining accurate records
• Operating standard office equipment
• Utilizing pertinent software applications
• Basic math, including calculations using fractions, percents, and/or ratios
• Reading a variety of manuals
• Writing documents following prescribed formats
• Presenting information to others
• Understanding complex, multi-step written and oral instructions
• Business telephone etiquette
• Scheduling activities, meetings, and/or events
• Gathering, collating, and/or classifying data
• Using basic, job-related equipment
• Flexibility to work with others in a wide variety of circumstances
• Working with data utilizing defined but different processes
• Operating equipment using defined methods
• Working with a significant diversity of individuals and/or groups
• Working with a variety of data
• Utilizing job-related equipment
• Problem solving to identify issues and create action plans
• Problem solving with data requires independent interpretation of guidelines
• Problem solving with equipment is limited to moderate
• Maintaining confidentiality
• Adapting to changing priorities
• Working with frequent interruptions
• Communicating with diverse groups
• Displaying tact and courtesy
• Job related experience is required
• High school diploma or equivalent

Responsibilities

• Answers all incoming phone calls for the purpose of directing them to the appropriate technical resource.
• Coordinates emergency procedures with utilities, technicians, emergency agencies and administration for the purpose of ensuring district's resources are effectively utilized.
• Coordinates work assignments for technician and leads for the purpose of maximizing the efficiency of the workforce and meeting the needs of the district.
• Logs all work orders in system database for the purpose of documenting activities and/or relating activities to administration for action.
• Maintains daily communications with field staff for the purpose of ensuring work orders are completed or reassigned as necessary.
• Tracks progress of work orders for the purpose of making changes to the schedule as necessary.
• Ability to create graphs and spreadsheets to disseminate information to supervisors.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED