Dispatcher/Driver Manager

Cargomatic•Long Beach, CA

15h•Onsite

About The Position

Atlas Marine, a motor carrier division of Cargomatic, is seeking an experienced Port Dispatcher / Driver Manager to join their team in Long Beach, CA. This full-time, on-site position involves high-volume scheduling, dispatching, and problem-solving for owner-operators and third-party drivers and carriers in a fast-paced, deadline-driven environment. The role requires exceptional communication, proactive customer service, and the ability to navigate proprietary software. Cargomatic is recognized for its people-first culture, strong benefits, and commitment to employee growth.

Requirements

Minimum of 2 years of Port/Drayage Dispatcher experience required.
Ability to thrive in a fast-paced, deadline-driven environment and work with urgency.
Strong knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
Ability to analyze complex situations and make productive decisions based on informed judgment.
Exceptional communication skills and attention to detail.
Strong negotiation skills and the ability to overcome objections.
Ability to multitask and prioritize daily tasks.

Nice To Haves

Bilingual Spanish/English is a plus.

Responsibilities

Schedule and dispatch owner-operators and third-party drivers and carriers hauling under Cargomatic's SCAC code (high-volume).
Plan routes to ensure that pick-ups and deliveries are completed efficiently and on schedule.
Build strong relationships with Cargomatic's owner-operators and carriers.
Assess driver and vehicle capability for each requested haul.
Track and trace shipments.
Problem-solve and communicate any issues, delays, or concerns with shipments.
Ensure accurate and timely reporting and data entry.
Provide exceptional customer service to carriers and internal/external customers.
Navigate Cargomatic’s proprietary software to manage daily operations and loads.
Perform operational/administrative responsibilities as needed.