Full-Time Dispatcher - Customer Service

Gill Logistics • Ocala, FL

3d • Onsite

About The Position

Join Our Team as a Customer Service Dispatcher Are you an adept multitasker with a knack for customer service? We're hiring a Full-Time Customer Service Dispatcher to join our dedicated team at our Ocala office. The schedule would be Monday through Friday, from 11am - 7pm, and offers a rewarding opportunity to play a crucial role in our medical courier services. About Us: At Gill Logistics, we're at the heart of the healthcare system, ensuring vital medical materials reach their destinations safely and efficiently. Our couriers play a pivotal role in transporting lifesaving supplies between hospitals, labs, and supply chains, contributing directly to patient care and hospital operations.

Requirements

• Experience with multi-line phone systems
• Computer proficiency (Microsoft Office Suite)
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize effectively
• High school diploma or equivalent
• Geographical knowledge and map reading skills are advantageous

Nice To Haves

• Dispatching experience preferred but not required

Responsibilities

• Managing a multi-line phone system with a high volume of calls
• Prioritizing and dispatching services in a fast-paced environment
• Maintaining accurate records and data entry
• Collaborating with team members to ensure seamless operations
• Handling incoming calls and emails to dispatch medical courier services
• Assisting Tampa Dispatchers and Area Managers as needed

Benefits

• Health, dental, and company paid vision insurance
• Flexible scheduling
• Employee assistance program
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED