Dispatcher - Control Tower

Geodis•Brentwood, TN

58d

About The Position

The Control Tower Dispatcher is responsible for coordinating, scheduling drivers, communicating with our internal healthcare locations, communicating with our clients, creating reports, monitoring drivers, communicating with peers and overseeing daily logistic functions.Primary Duties

Requirements

Minimum 6 months related experience and/or training
Ability to solve problems in a quick manner, as time is of the essence
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Nice To Haves

Prior Dispatching experience in a fast-moving environment preferred
Critical Understanding/Emphasis on time-sensitive deliveries dealing with medications, specimens
Geographical understanding and comprehension a plus
Certifications in HIPPA Training & Blood Borne Pathogen Training a plus

Responsibilities

Logs all orders booked and all work performed onto dispatch sheet
Dispatches all runs in a timely manner to ensure deliveries are made as scheduled
Provides customers with accurate and timely information regarding activity
Assists Terminal Manager in all phases of managing the operation
Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user
Records time of departure, destination, cargo, and expected time of return
Investigates overdue vehicles
Directs activities of drivers via call or texts per our customers' requirements
Tracks in-transit shipments
Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise
Establishes service or delivery routes
As required and assigned