Dispatcher - Control Tower

GEODISBrentwood, TN
Onsite

About The Position

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Requirements

  • Minimum 6 months related experience and/or training
  • Prior Dispatching experience in a fast-moving environment preferred
  • Critical Understanding/Emphasis on time-sensitive deliveries dealing with medications, specimens
  • Ability to solve problems in a quick manner, as time is of the essence
  • Geographical understanding and comprehension a plus
  • Certifications in HIPPA Training & Blood Borne Pathogen Training a plus
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Responsibilities

  • Logs all orders booked and all work performed onto dispatch sheet
  • Dispatches all runs in a timely manner to ensure deliveries are made as scheduled
  • Provides customers with accurate and timely information regarding activity
  • Assists Terminal Manager in all phases of managing the operation
  • Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user
  • Records time of departure, destination, cargo, and expected time of return
  • Investigates overdue vehicles
  • Directs activities of drivers via call or texts per our customers' requirements
  • Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise
  • Leads through example in maintaining the safety and 5S physical properties of the multi-site operations
  • Works with customer on requested projects and inquiries. Effectively communicates results to customer and campus and regional leadership.
  • Participates in monthly business reviews and provides Inventory Control results and any actions being taken to improve

Benefits

  • Access wages early with the Rain financial wellness app.
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
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