Dispatch Supervisor 2nd Shift

Pratt Industries•Wapakoneta, OH

3h•Onsite

About The Position

The Dispatch Supervisor is responsible for overseeing daily driver duties, managing their routes, time, and end of day. This role ensures DOT compliance related to driver hours of service, interacts with internal and external customers, and handles shift hand-offs to ensure smooth operations. The supervisor also manages fleet flow for repairs and maintenance, coordinates road breakdowns, and ensures adherence to all safety policies. Additionally, this supervisory position involves participating in discipline, reviewing driver documents, selecting external carriers, and assisting with payroll to ensure accurate driver compensation. The goal is to manage the fleet in a financially efficient and safe manner while prioritizing service and cost.

Requirements

High School Diploma or GED
Two years experience as a Dispatcher
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

College and/or related technical experience.
Logistics, Transportation, Supply Chain Management background.
One year supervisory experience as a proven manager of at least five people.
Four years’ experience in the Shipping and Warehousing environment or CDL Truck Driving Experience.

Responsibilities

Put rates in TMW or rate loads/negotiate rates with 3rd party carriers as needed.
Direct daily driver duties, managing their routes, time, and end of day.
Manage DOT compliance related to driver available hours of service when assigning loads and daily tasks.
Interact with internal and external customers, including shift hand-off communication.
Enter POs as needed.
Participate and initiate discipline to drivers as per company policy.
Review driver documents for accuracy and/or compliance.
Involvement as needed with selecting external carriers to take loads.
Manage payroll as needed to ensure Drivers are accurately compensated for work performed.
Manage the fleet in a financially efficient and safe manner considering service and cost.
Manage the fleet flow to the lease vendor’s shops for equipment repair and maintenance.
Coordinate and manage road breakdowns with vendors.
Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules.
Complete incident investigation forms fully with as much detail as possible when a safety related issue or event occurs.
Conduct ride-alongs with Drivers periodically to ensure they have what they need and to experience the elements of their job.
Directly supervise all employees assigned to the department including Drivers.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Train employees.
Plan, assign, and direct work.
Appraise performance.
Reward and discipline employees.
Resolve conflicts.
Build teams.
Coach and lead employees to improve.
Address complaints and resolve problems.
Handle documentation.
Set an example of superior behavior, attitude, performance, and teamwork.