Dispatch Supervisor - GROWMARK FS, LLC - Lewistown, PA

GROWMARK, Inc.•Lewistown, PA

7d•Onsite

About The Position

Responsible for providing Customers with perfect service through effective planning and communication with drivers. Supervises all CDL Drivers in assigned territory.

Requirements

Associate’s degree or related work experience to demonstrate the ability to learn transportation and dispatching skills, including analytical / problem solving, multi-tasking under pressure and professional communication and customer service skills.
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making, and skill development.
Ability to interpret a road map legend and content.
Must be able to provide driving directions to others.
Ability to work extended hours and weekends, as demand requires.
Ability and willingness to participate in required training that may include education on GFS policies and procedures and additional training as it relates to the requirements of the position.
Ability to use Office, Excel, Word and Outlook proficiently.
Must have and maintain a valid driver’s license and satisfactory driving record.

Responsibilities

Planning and dispatching drivers to support sales and service in a profitable manner.
Communicating any and all service issues to our customers timely.
Monitoring and documenting drivers’ hours of service to ensure compliance and safety.
Efficiently analyzing all possible drivers routes, prices and freight combinations for maximum cost savings.
Maximizing the number of loads sourced from non-predetermined terminals to optimize savings.
Monitoring product prices, costs and availability; identifies orders affected, re-prices and re-sources them to reduce the overall cost.
Maintaining a positive environment with customers and all employees.
Soliciting orders from customers to maximize equipment and driver utilization.
Analyzing methods to increase utilization to improve service and automate various dispatch functions.
Maintaining daily reports and distributing to appropriate parties.
Scheduling major maintenance and repairs of vehicles and equipment as requested.
Maintaining service records of each piece of equipment and vehicle to document for quality maintenance programs and to maintain DOT compliance.
Responsible for the maintenance of assigned equipment and compliance with safety and environmental practices at the facility.
Coordinating and conducting safety training for all employees.
Assisting with regulatory compliance related to DOT and DEP.
Advising Location Manager of actions taken effecting routing or daily activities.
Communicating daily load information to appropriate groups.
Assisting other departments with inquiries and requests.
Following GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performing all other duties as assigned.