Dispatch Shipping Supervisor

Tibbetts Lumber Co•Zephyrhills, FL

3d•Onsite

About The Position

Tibbetts Lumber Co. LLC, a Lumber and Building materials employer, is seeking a full-time Dispatch Shipping Supervisor. This role involves managing delivery schedules, ensuring adherence to safety and maintenance policies, and providing excellent customer service.

Requirements

2-5 years of dispatch experience
2-5 years of customer service experience
2-5 years of experience working with DOT rules and regulations
Ability to multi-task
Efficient and effective problem-solving skills
Knowledge of Class 8 trucks and forklifts
Knowledge of DOT or other requirements regulating work activities
Proficiency in Microsoft Office Suite

Nice To Haves

Valid CDL A License preferred
Forklift and Moffett experience preferred

Responsibilities

Confer with customers and/or sales staff to determine desired delivery times.
Create delivery schedule to assist drivers and material handling staff in planning work activities.
Maintain record of mileage, fuel used, repairs made and other delivery-related expenses.
Respond to customer complaints/questions regarding deliveries; expedite or locate missing, misrouted, delayed or damaged merchandise.
Communicate with drivers and managers to ensure adherence to preventative vehicle maintenance policies and practices.
Adhere to all OSHA rules and regulations at all times and wear proper safety equipment while on plant grounds.
Meet or exceed company safety standards.
Provide superior customer service to internal and external customers at all times.
All other duties as assigned.