Dispatch Operations Supervisor

TOTE Resources LLC • Fairbanks, AK, US, AK

4d • $28 - $44 • Onsite

About The Position

This position is responsible for the supervision of dispatchers who route, schedule and dispatch professional truck drivers, equipment and freight, and reporting activities to the operations group. Depending on the location, this may include bulk, line, local, HH, third-party and owner operator drivers.

Requirements

• High school diploma or GED equivalent
• Two to three years related transportation industry-related experience
• Proficient use of MS Office Suite, including Word, Excel and Outlook
• Working knowledge of transportation industry software
• Ability to multi-task and work under pressure while meeting strict deadlines
• Ability to work independently and problem solve
• Excellent written, verbal, and listening communication skills
• Exceptional customer service both internally and externally
• Working knowledge of DOT regulations, weights, measures and hours of service requirements and US/Canadian customs requirements

Nice To Haves

• previous supervisory experience preferred
• Valid driver’s license, Class A CDL preferred

Responsibilities

• Operate safely and in compliance with all established HSSE policies and procedures
• Ensure processes and policies for dispatch are being followed; recommend changes to improve services, reduce costs and optimize use of resources
• Supervise the routing, scheduling, and dispatching of drivers and equipment
• Monitors the integrity of the data in the system that is entered by dispatch
• Supervise Dispatch Administrative Assistant work
• Plan, schedule and review workload and manpower of dispatch team to meet operational targets
• Approve time sheets and PTO requests for dispatchers and drivers
• Oversee the professional development and productivity of all staff members; ensure proper goals, training, professional development and project requirements are met
• Coordinate Repair and Maintenance needs for drivers
• Depending on location may be responsible for building and managing third-party carrier relationships
• May be responsible for reviewing third-party carrier driver pay settlements before being submitted to AP
• Perform other duties as assigned

Benefits

• Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
• Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage
• Generous 401(k) plan with a 4% company match
• 2 weeks accrual rate first year
• 7 company holidays
• 7 days of sick leave annually
• Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
• Annual boot reimbursement
• Difficult to fill differential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED