Dispatch Operations Specialist
About The Position
In this role you will: Coordinate Scotts and Growing Media freight ensuring maximum efficiency as well as timely deliveries. Negotiate freight rates with contract carriers. Maintain and processes all necessary records and paperwork to ensure that private fleet as well as contract carriers are in compliance with state, federal and local regulations. Confirm and/or process orders and bills of lading. Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; responds to inquiries from customers, truck drivers, corporate personnel, etc. Cross train and fill in the general office duties such as scale operation, AP fill in, production entry fill in, inventory posting fill in or other general tasks as needed. Perform special projects and other office duties as requested.
Requirements
- A High School Diploma
- Two years experience in a traffic or freight related field.
- Previous experience dispatching trucks
- Microsoft Office and computer skills
- Strong leadership and communication skills
- The ability to manage multiple priorities at once with a strong customer service orientation
- Prior Negotiation experience
- Knowledge of state, local and federal DOT regulations
- Knowledge of office procedures.
Responsibilities
- Coordinate Scotts and Growing Media freight ensuring maximum efficiency as well as timely deliveries.
- Negotiate freight rates with contract carriers.
- Maintain and processes all necessary records and paperwork to ensure that private fleet as well as contract carriers are in compliance with state, federal and local regulations.
- Confirm and/or process orders and bills of lading.
- Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; responds to inquiries from customers, truck drivers, corporate personnel, etc.
- Cross train and fill in the general office duties such as scale operation, AP fill in, production entry fill in, inventory posting fill in or other general tasks as needed.
- Perform special projects and other office duties as requested.
Benefits
- Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date
- Healthcare navigation, advocacy and support
- 401(k) company match up to 7.5% with immediate participation and vesting
- Ability to purchase company stock at a 15% discounted price from market value
- $600 annual wellness reimbursement program
- Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy
- Up to 18 weeks of time away to support your growing family
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
