Dispatch Officer/Dispatcher (Part-Time, 2nd Shift, North Hills)

Kane Realty Corporation•Raleigh, NC

16h•$17•Onsite

About The Position

Dispatch Officer / Dispatcher Kane Realty Corporation in Raleigh, NC (North Hills) is looking to hire a part-time (two to three days a week including some weekends), 2nd shift (3pm-11pm) Dispatch Officer/ Dispatcher. Are you organized and able to effectively prioritize and delegate multiple tasks? Would you like to join a property management and real estate team that helps you reach your goals ? If so, please read on! This data entry position earns a competitive wage of $17/hour. ABOUT KANE REALTY CORPORATION Founded in 1978, we are a full-service real estate development company. Employing smart growth principles, we strive to build places that improve the quality of life of our residents, neighbors, businesses, and visitors. We have been recognized as a leader in integrated mixed-use development and in-fill redevelopment by multiple national and local industry groups. At Kane Realty, we hire first for character, next for ability, and last for experience. Our goal is to create an environment where our employees look forward to coming to work because they are appreciated for what they do. We provide awesome opportunities to grow with the company as well as a supportive culture ! A DAY IN THE LIFE OF A DISPATCH OFFICER / DISPATCHER As a Dispatch Officer / Dispatcher, you are an ambassador for our real estate and property management company. You serve as the first line of communication for our community. As you coordinate and process resources pertaining to property services, you update the database and ensure all the information is correct. You collect pertinent demographic data, determine which responding unit you'll contact, and provide the responding officers with all necessary information via phone, email, or two-way radio. You ensure that the technician has detailed and accurate information about each job and that everyone is kept updated along the way. In case of accidents and as requested by the property management team, you occasionally initiate emergency action plans. You are able to stay calm in stressful situations. With attention to detail, you keep accurate records of all calls. You maintain the lost and found logs as well as roof access logs. Leveraging your great data entry skills, you accurately type up detailed reports. You enjoy interacting with others and feel good about ensuring the safety and satisfaction of everyone involved!

Requirements

2+ years of experience in telecommunications, computer data entry, and dispatch
great listener with excellent communication skills
work with confidence in a fast-paced setting
present yourself in a professional manner

Nice To Haves

2+ years of experience working with the general public, security, or law enforcement is preferred but not required.

Responsibilities

coordinate and process resources pertaining to property services
update the database and ensure all the information is correct
collect pertinent demographic data
determine which responding unit you'll contact
provide the responding officers with all necessary information via phone, email, or two-way radio
ensure that the technician has detailed and accurate information about each job and that everyone is kept updated along the way
occasionally initiate emergency action plans
keep accurate records of all calls
maintain the lost and found logs as well as roof access logs
accurately type up detailed reports