Dispatch Manager - South Bend, IN

Glen-Gery • South Bend, IN

3d • Onsite

About The Position

The primary purpose of the Dispatch Manager is to make sure that all deliveries are scheduled in a timely manner and book incoming direct trucks to be unloaded at jobsites. The Dispatch Manager will oversee minor truck and equipment maintenance and will enter delivery tickets into the computer to allow Salespersons and Customer Service Representatives to maintain an accurate timetable for their customers.

Requirements

• Ability to meet deadlines.
• Strong organizational skills.
• Knowledge of various materials used on the job.
• Excellent written and verbal communication.
• Ability to manage relationships both internally and externally.
• Strong problem-solving skills.
• Attention to detail.
• Excellent customer service.
• Knowledge of local geography.
• Ability to work a flexible work schedule to meet the demands of a 40-hour minimal work week.
• Adherence to safety in the workplace, rules and OSHA standards and regulations.
• Ability to recognize unsafe conditions in the workplace and willingness to report to the appropriate department(s)
• Knowledge of DOT regulations to maintain complains with DOT and our company policies.
• A minimum of 2 years of dispatch experience.
• Experience with truck and equipment maintenance.
• Data entry.
• Proficiency in Microsoft Excel and Word.
• Proficiency with word processing and spreadsheet software, internet software and e-mail.
• Ability to learn billing software systems and access online support/tools.

Nice To Haves

• Supervisory and/or management experience preferred

Responsibilities

• Scheduling and routing of all deliveries to the yard and jobsites.
• Enter tickets and support the sales and CSR departments.
• Maintain maintenance and records on all company trucks and equipment.
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED