Dispatch Customer Service Coordinator - Final Mile Delivery

Ryder Supply Chain Solutions • Edison, NJ

14d • Onsite

About The Position

We are immediately hiring a Dispatch Customer Service Coordinator, in Edison, NJ, to support our Final Mile Delivery division. Apply here today to speak with a Recruiter about the position and perks of jumpstarting your career with Ryder. In this position you'll play a key role in supporting our Final Mile operations. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Requirements

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required
• Demonstrates customer service skills
• Must have customer service skills and telephone etiquette
• Highly thorough and dependable
• Requires integrity and trust
• Friendly and service-oriented
• Must have sense of humor, work/life balance and decision quality
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

Nice To Haves

• Experience in dispatching, transportation, driver support, and/or home delivery is preferred

Responsibilities

• Administer pre delivery confirmations
• Monitor contractor COI's
• Provide real time route support for drivers
• Scheduling deliveries
• Providing support to retail client and end user customers
• Supporting end of day logistics operations, and driver check in
• Accurate data logging, billing, maintaining records
• Performs clerical functions including receiving, classifying, reconciling, consolidating and summarizing of documents and information.
• Maintains records or logs.
• Verifies completion and accuracy of information.
• Sets up and maintains files and records.
• Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave
• medical
• prescription
• dental
• vision
• life insurance
• disability insurance options
• paid time off for vacation, illness, bereavement, family and parental leave
• tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED