Dispatch Clerk
About The Position
At Hard Rock Hotel & Casino Tulsa, we deliver an unforgettable, high-energy experience for our guests—and that starts with a flawless room. As a Housekeeping Dispatcher, you play a critical role in the guest experience by managing the heartbeat of resort operations. In this fast-paced role, you will answer inbound guest and internal team requests, log them accurately, and deploy the right personnel to get the job done. You will act as the ultimate air traffic controller for our rooms, monitoring live checkouts, verifying room statuses, and generating the computer reports that keep our housekeeping and maintenance teams completely synchronized. If you have sharp organizational skills, great communication, and a passion for hospitality, come help us keep the show running seamlessly.
Requirements
- Sharp organizational skills
- Great communication skills
- Passion for hospitality
Responsibilities
- Answer inbound guest and internal team requests
- Log requests accurately
- Deploy the right personnel to get the job done
- Monitor live checkouts
- Verify room statuses
- Generate computer reports to synchronize housekeeping and maintenance teams
Benefits
- Health plans
- 24/7 Telemedicine access
- On-site health clinics (at select locations)
- 401(k) match
- Paid vacation
- Sick time
- Bereavement
- Holidays
- Flexible spending accounts
- Maternity/paternity leave
- Voluntary benefits
- Incentives based on performance
- Referral bonuses
- Discounts
- Holiday appreciation gifts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
