Dispatch Associate II Sat-Wed 4:00PM to 12:30am

UPS

6d • $23 - $37 • Onsite

About The Position

This position coordinates and dispatches shipments. He/She performs a variety of tasks related or order-fulfillment.

Requirements

• High school diploma, GED or International equivalent
• 2 years’ customer service and/or dispatch experience in a transportation, distribution or order-fulfillment industry
• Strong communication skills
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Accurate and rapid data entry and retrieval
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Monitors activities for service orders.
• Updates reports as required.
• Records inbound and outbound equipment.
• Monitors scheduled versus actual equipment types.
• Investigates overdue shipments.
• Records time of departure, destination, cargo, and expected time of return.
• Serves as Senior Dispatcher and may train and certify dispatch associates.
• Receives and resolves higher level problems and escalates problems to higher level management with suggested solutions, as appropriate.
• Plays key role in assuring the timely dispatching and coordinated pickup and delivery of customer orders within stated performance measures.
• Learns, understands and works with the enterprise dispatching system.

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED