Dishroom Clerk

Hy-Vee•Omaha, NE

1d•Onsite

About The Position

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important Our Servers are at the heart of the Market Grille dining experience, creating a warm and welcoming atmosphere while delivering excellent food and beverage service to every guest. In this role, you'll take orders, serve meals, prepare drinks, and make sure every customer leaves satisfied. If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering a great dining experience, we'd love to have you on our team.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables
Perform simple addition and subtraction, copy figures, and count and record accurately
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as part of a team in a fast-paced, guest-focused environment
No education requirement
0 to 2 years of related work experience preferred
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Nice To Haves

Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

Responsibilities

Wash dishes and order product and supplies as necessary
Greet guests with a smile, learn their names, and create a warm, welcoming experience from the moment they are seated
Present menus to guests, answer questions about menu items, and make recommendations upon request
Take food and beverage orders from guests, memorize or enter orders into the computer system for transmittal to kitchen staff
Serve food and beverages to guests and prepare or serve specialty dishes at tables as required
Prepare hot, cold, and mixed drinks for guests and chill bottles of wine as needed
Check with guests throughout their meal to ensure satisfaction and take action to correct any issues
Verify guest identification to ensure minimum age requirements are met for the consumption of alcoholic beverages
Prepare itemized checks, collect payment from guests, and accurately report tip income
Clean tables and counters after guests have finished dining
Stock service areas with supplies including coffee, food, tableware, and linens
Stay knowledgeable of all menu items including bar offerings where applicable
Answer the telephone promptly and provide friendly, helpful service to guests who call
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time