Disease Management Health Educator, FEP

Blue Cross & Blue Shield of Mississippi•Flowood, MS

14d

About The Position

The Disease Management Health Educator provides clinical support to members by encouraging engagement in their health and facilitating the relationship between members and providers. The role requires a thorough understanding of Disease Management responsibilities and supports collaborative patient-provider relationships through patient assessment, education, documentation and adherence to clinical plans of care, and ongoing monitoring of patient health changes and compliance.

Requirements

Bachelor’s degree in Nursing and RN licensure.
At least two years of healthcare clinical experience.
Excellent oral and written communication skills.
Ability to communicate quickly and analytically, and to verbalize tactfully and persuasively.
Excellent planning, problem-solving, and analytical skills.
Strong interpersonal skills and ability to build relationships that encourage trust and open communication.
Ability to handle confidential information.

Nice To Haves

Adult health education experience managing Diabetes, Hyperlipidemia, or Hypertension.
Interest in attaining a Chronic Care Professional (CCP) certification.
Knowledge of CPT, HCPCS, and ICD coding.

Responsibilities

Provide clinical support to members and encourage them to become engaged in their health.
Facilitate collaborative relationships between patients and providers.
Conduct patient assessments and provide education.
Document clinical plans of care and support adherence to those plans.
Monitor ongoing changes in patient health and compliance.
Document and organize work product to demonstrate conformance with corporate or regulatory requirements.
Handle confidential information.