Discovery Technical Operations Analyst

Apple • Washington, DC

1d

About The Position

We are looking for a Technical Operations Analyst with excellent operational and communication skills to build applications and processes that drive operations for a highly technical team of digital forensic and discovery experts. The ideal candidate is a self-starter who has significant experience in discovery technology and operational execution. The team’s projects contribute to Apple’s overall legal strategies and provide significant opportunities for innovation.

Requirements

• Knowledge of macOS file system structures and command line tools
• Experience with data processing in an electronic discovery environment
• In-depth knowledge of digital forensics techniques and tools
• Experience with custodial data collections for Discovery and/or forensic processing
• Ability to manage multiple short-term requests of varying priority and SLAs as well as long-term projects
• Experience supporting non-technical organizations with the ability to clearly communicate complex technical concepts

Nice To Haves

• Proficient with BSD/Linux shell environments and scripting (bash, perl, python)
• Experience operating Discovery processing tools and platforms (Relativity, Nuix, Reveal, Insight)
• Experience with filesystem forensic toolkits (EnCase, FTK, Cellebrite)
• Ability to use command-line text processing tools (grep, awk, sed) to manipulate data
• Basic understanding of data encryption/decryption technologies and tools (PGP, GPG, S/MIME, FileVault)
• Digital Forensic certification, diploma or degree or 5+ years of equivalent, hands-on forensics or legal/discovery experience
• Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner
• Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk
• Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others

Responsibilities

• Performing hands-on forensic data collection and Discovery processing services.
• Acting as a liaison with Apple legal and legal specialists to coordinate on day-to-day Discovery data collection and processing requests.
• Providing technical requirements and guidance to internal and external development teams to drive the development of Discovery tools.
• Maintaining case and data archive inventories and retention programs, using databases and legal systems.
• Developing and maintaining Standard Operating Procedures for Discovery processing and data collection.
• Creating detailed, professional documentation and reports, including performance metrics and investigation reports.
• Partnering with case teams to develop defensible approaches to data collection and processing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees