Disclosure Specialist

Alcova Mortgage LLC•Roanoke, VA

17h•$24 - $26•Hybrid

About The Position

Under the general supervision of a Disclosure Desk Manager, the Disclosure Specialist verifies that mortgage disclosure packages comply with applicable disclosure regulations as well as investor and agency disclosure requirements. Specifically, the role reviews mortgage files for accuracy and completeness, monitors the disclosure desk queue for review requests, as well as preparing and delivering disclosure packages to borrowers. This role maintains effective communication with staff to uphold ALCOVA Mortgage commitment to quality customer service.

Requirements

High school diploma or equivalent is required
Minimum of 1 (one) year of experience in the mortgage field is required
Fundamental understanding of RESPA software
Fundamental understanding of Compliance with Legal/Regulatory requirements
Knowledge of federal and state fair lending requirements
Strong pipeline skills, with an ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment
Ability to work collaboratively with others
Excellent interpersonal and communication skills
Technologically savvy and comfortable learning new computer systems and programs
Ability to adapt to changing environments, situations, and job responsibilities
Ability to work flexible hours and overtime, if needed
Trustworthy, honest, and able to continuously display a high level of integrity
Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements are required. Employees must complete annual training in these areas.

Nice To Haves

Knowledge of Encompass software is strongly preferred

Responsibilities

Prepare and deliver initial and revised loan disclosures in accordance with regulatory, investor, and Company requirements
Review loan information for accuracy and identify discrepancies or missing information prior to disclosure
Monitor disclosure timelines and ensure required disclosures are delivered within applicable regulatory timeframes
Process Changes of Circumstance and other disclosure updates accurately and timely
Communicate effectively with Loan Officers, Processors, Closers, and other internal teams regarding disclosure requirements and loan changes
Provide guidance and support to branches on disclosure-related questions and requirements.
Review disclosures for accuracy, compliance, and completeness
Assist with resolving disclosure issues and escalating complex or time-sensitive matters when needed
Maintain a strong working knowledge of TRID, RESPA, ECOA, and other applicable mortgage disclosure requirements
Support process improvements and contribute to a positive, collaborative team environment
Monitor the Disclosure Desk work queue and email inbox throughout the day to ensure timely support for all team members and adherence to established service level agreements (SLAs)
Addition duties as assigned, given adequate guidance and resources