Discharge Planner

Brightli • Springfield, MO

1d • Onsite

About The Position

Join a compassionate, collaborative team dedicated to supporting individuals and families during behavioral health crises — make a meaningful difference by ensuring safe, timely transitions of care, reducing readmission risk, strengthening community connections, coordinating person-centered plans, and advocating for client needs. We seek a detail-oriented, empathetic professional with strong communication, care‑coordination, and problem‑solving skills who thrives in fast‑paced, multidisciplinary settings. The Discharge Planner coordinates discharge planning from admission through post‑discharge follow‑up, develops individualized discharge and safety plans, schedules follow‑up appointments, and links clients to outpatient, community, residential, and other appropriate services. This role documents plans in the EHR, participates in case reviews, works with clinical teams to align recommendations with treatment goals, and helps remove barriers such as transportation or insurance to promote continuity of care.

Requirements

• Bachelor’s degree in Social Work, Psychology, or related field required
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
• Current driver’s license, acceptable driving record, current auto insurance, and reliable transportation required
• Completion of New Hire Orientation and required training (including Relias) at hire and annually thereafter

Nice To Haves

• Master’s degree preferred
• Experience working with individuals in crisis preferred
• Clinical or case management experience preferred

Responsibilities

• Coordinate and lead discharge planning beginning at admission and update plans throughout the stay to ensure safe, timely transitions
• Develop individualized discharge and safety plans that reflect clinical needs, client preferences, and available resources
• Schedule follow‑up appointments and confirm community linkages prior to discharge whenever possible
• Build and maintain collaborative relationships with internal service lines and external community partners to facilitate seamless care transitions
• Provide written discharge instructions, resource information, and safety plans to clients and identified supports
• Identify high‑risk factors and coordinate appropriate higher or alternate levels of care; participate in case reviews for complex discharges
• Document discharge plans, referrals, and coordination activities accurately in the EHR and track discharge outcomes and follow‑up compliance
• Advocate for clients to overcome barriers to care (transportation, insurance, access) and promote trauma‑informed, culturally responsive practices
• Support multidisciplinary treatment teams to align discharge plans with treatment goals and recommended services

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level