Discharge Care Manager Nurse, RN - Remote in Arizona

UnitedHealth Group•Surprise, AZ
•$60,200 - $107,400•Remote

About The Position

Optum, part of UnitedHealth Group, is hiring a remote Discharge Care Manager Nurse, RN, for applicants who permanently reside in Arizona. The role implements day-to-day telephonic case management interventions for identified high-risk members, assessing and interpreting their needs and identifying solutions to support healthier lives. The Discharge Care Manager coordinates and documents discharge plans in collaboration with clinical care team members and follows members while they are in acute inpatient settings. The position works with members, providers, facility discharge planners, Medical Directors, and other care team members to coordinate services and support after discharge. Remote employees must comply with UnitedHealth Group’s Telecommuter Policy and have a designated work space with access to install secure high-speed cable/DSL internet. Candidates must pass a drug test before beginning employment. The role offers an annual salary range of $60,200–$107,400 for full-time employment. Pay depends on factors such as local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements.

Requirements

  • Current, unrestricted Compact RN license in the state of Arizona.
  • At least 5 years of recent experience in an acute inpatient hospital setting.
  • At least 2 years of experience in discharge planning and/or case management.
  • Experience working with multiple health insurance products (Medicaid, Medicare, and Commercial) within the insurance industry, including regulatory and compliance requirements.
  • Proficiency in typing and software applications including Microsoft Word, Excel, PowerPoint, and Outlook.
  • A designated work space and access to install secure high-speed internet via cable/DSL at home.
  • Permanent residence in Arizona.

Nice To Haves

  • Case Management Certification.
  • Experience with InterQual/MCG Guidelines or other nationally recognized practice guidelines.
  • Pediatrics experience.
  • Developmental disabilities experience.
  • Experience working as a nurse in Arizona.
  • Demonstrated ability to focus activities toward a strategic direction, develop tactical plans, drive performance, and achieve targets.

Responsibilities

  • Evaluate member discharge needs, including delays in care and readmission prevention plans.
  • Collaborate with providers and members to coordinate post-discharge care.
  • Participate in rounds with the Medical Director to discuss cases as needed.
  • Identify internal or community-based program support and resources.
  • Coordinate with facility Discharge Planners to ensure post-hospital services are arranged before members are discharged.
  • Assist with coordinating difficult cases requiring placement in an alternate level-of-care facility.
  • Document discharge activities according to standard operating procedures and data-entry strategies.
  • Participate in team meetings, education discussions, and related activities.
  • Work collaboratively with team members in a matrix environment to support a positive end-to-end experience for members, providers, and care teams.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
  • Career development opportunities.
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