Discharge Care Coordinator

San Antonio Behavioral Healthcare HospitalSan Antonio, TX

About The Position

The Discharge Care Coordinator is responsible for developing and monitoring patient-centered plans and treatment goals, assuring the deliverance of quality treatment to patients and their families, and providing quality case management services. This role serves as a member of an interdisciplinary team, supporting the organization's treatment program and philosophy. Key responsibilities include assisting with discharge planning, coordinating services with other treatment team members, building treatment plans that promote long-term health and relapse prevention, and maintaining effective quality clinical records. The position integrates with all care centers in the hospital, addressing a variety of age-specific concerns, and requires attendance at staff meetings and educational programs. The role also involves participation in Performance Improvement activities and adherence to industry standards and regulatory requirements such as TJC, CMS, HIPAA, and hospital policies. Maintaining a high level of productivity and staying current with clinical trends is essential. The position also includes general office duties.

Requirements

  • A bachelor's or Master’s degree in social work from an accredited college or university
  • Knowledge of Discharge Planning/ Utilization Management / Case Management terminology and functions, in behavioral health environment preferred
  • Must possess a positive attitude toward various populations
  • Excellent verbal and written communication skills
  • Strong organization and task prioritization skills
  • Must have computer skill and knowledge

Nice To Haves

  • Knowledge of Discharge Planning/ Utilization Management / Case Management terminology and functions, in behavioral health environment preferred

Responsibilities

  • Develop and monitor patient-centered plans and treatments goals
  • Assure the deliverance of quality treatment to patients and their families
  • Provide quality case management services to all patients and their families
  • Serve as a member of interdisciplinary team supporting the organization's treatment program and philosophy
  • Assists with discharge planning, including meeting with patients/families to gather basic data and formulate an initial discharge plan
  • Coordinate services with other treatment team members
  • Assists with member discharge evaluations, works with teams to build treatment plans that promote long-term health and relapse prevention
  • Maintain effective quality clinical records
  • Integrates with all care centers in hospital, addressing a variety of age-specific concerns
  • Attends and participates in regularly scheduled staff meetings including other department required meetings and educational programs
  • Demonstrates knowledge of and participation in Performance Improvement activities
  • Comprehends and adheres to industry standards and regulatory requirements: including, but not limited to, TJC, CMS, accreditation standards, regulatory requirements, HIPAA, medical staff regulations, and hospital policies
  • Ensures confidentiality of verbal and written member information, in accordance with HIPAA standards and network policy
  • Maintain high level of productivity
  • Must be able to keep up with the latest clinical trends and information for the population being served
  • Must have computer skill and knowledge
  • Assists with general office duties, e.g., copying, faxing, mailing, filing, data entry, etc.
  • Other duties as assigned

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401K Retirement Plan
  • Healthcare Spending Account
  • Dependent Care Spending Account
  • PTO Plan with Holiday Premium Pay
  • Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
  • Short and Long-Term Disability (with additional buy-in opportunities)
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