Disability Representative

Sedgwick•Orlando, FL

2d•$22•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Requirements

High school diploma or GED required.
Two (2) years of related experience or equivalent combination of education and experience required to include one (1) year general office or customer service experience.
Excellent oral and written communication
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Credit security clearance, confirmed via a background credit check, is required for this position.

Nice To Haves

College preferred.
One (1) year of benefits or claims management experience preferred.

Responsibilities

Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
Refers cases as appropriate to team lead; maintains professional client relationships.
Performs other duties as assigned.
Supports the organization's quality program(s).