Disability Program Specialist IV

State of Oklahoma • Oklahoma City, OK

42d • Onsite

About The Position

Positions in this job family are assigned responsibilities involving one or more of the functional disability programs in the Office of Disability Concerns. This may include activities related to researching disability issues, resources and services, providing information concerning disability issues and resources to clients and others, acting as a client advocate or ombudsman, and assisting clients with resolving complaints or obtaining assistance through mediation, negotiation, or legal remedies. This is the leadership level of this job family where employees are assigned responsibilities for providing supervision to others in planning, implementing and coordinating programs and services for persons with disabilities. This will include providing guidance, training and assistance to others, reviewing results of completed tasks and activities, and performing related administrative tasks as required.

Requirements

• A bachelor's degree and four years of experience involving programs for the disabled, employment development, guidance and counseling, civil rights administration or employee relations including two years of experience in a program for the disabled or an equivalent combination of education and experience, substituting one year of qualifying experience for each year of the required education.
• Knowledge of federal, state and municipal laws and regulations affecting programs for persons with disabilities.
• Knowledge of available community resources for persons with disabilities.
• Knowledge of employment problems related to various types of disabilities.
• Knowledge of complaint procedures associated with disability problems.
• Knowledge of interviewing techniques.
• Knowledge of techniques used in research and investigations.
• Knowledge of report writing.
• Knowledge of grievance and legal processes.
• Knowledge of supervisory principles and practices.
• Ability to read and comprehend statutes, guidelines, and other technical matter.
• Ability to analyze situations and make appropriate decisions.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to develop and implement various programs dealing with the problems of persons with disabilities.
• Ability to provide technical assistance to clients and others in matters associated with disability programs and services.
• Ability to conduct inspections and investigations.
• Ability to provide casework management.
• Ability to supervise the work of others.
• Must be familiar with Adobe/ specifically Adobe Experience Manager & Microsoft Office(word, excel, PowerPoint).
• Applicants must be willing and able to fulfill all job related travel normally associated with this position.

Responsibilities

• Plans, develops, implements and coordinates various programs related to functional disabilities, including information and referral, needs assessment, employment development, or technical assistance on a statewide basis.
• Researches disability issues, resources and services.
• Prepares, procures and disseminates disability issues and resource information to persons with disabilities, families, agencies, businesses, government officials, and the public.
• Performs case management and other tasks associated with the client assistance program.
• Receives incoming requests for client assistance, identifies problems and provides counseling, information referral and program services to eligible for assistance.
• Provides technical assistance to disabled persons, state agencies and political subdivisions in areas of evaluation, policies, transitional plans, architectural barriers, and cost-effective structural changes concerning compliance with federal, state and local laws and regulations affecting persons with disabilities.
• Assists clients with civil complaints, public hearings or other actions.
• Pursues or assists clients in pursuing remedies to complaints through mediation, negotiation, or legal proceedings.
• Develops and conducts ongoing needs assessment studies to determine the needs of persons with disabilities.
• Conducts special studies to identify employment related issues.
• Analyzes data and prepares reports and recommendations.
• Collects and maintains information on employment resources.
• Provides information, referral and counseling assistance to disabled job seekers.
• Assists state agencies and the private sector in the development of policies and programs.
• Coordinates, develops and provides staff for displays, exhibitions, and awareness events throughout the state.
• Researches, edits and coordinates production of agency newsletters and other information materials.
• Organizes and conducts training workshops for individuals with disabilities, professionals and others.
• Coordinates and conducts presentations and meetings pertaining to the rehabilitation process.
• Provides supervision to others in planning, implementing and coordinating programs and services for persons with disabilities.
• Provides guidance, training and assistance to others.
• Reviews results of completed tasks and activities.
• Performs related administrative tasks as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager