Disability Clinical Team Lead

Sedgwick•Jackson, MS

1d•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. PRIMARY PURPOSE: To supervise the operation of Disability Clinical Consultants for disability clients; to monitor colleagues’ workload, provide training and monitor individual claim activities; to provide clinical direction to Disability Clinical Consultants; and to review complex cases as appropriate.

Requirements

Current RN, LVN, CRC, COHN CVD, LPC and/or LCSW Licenses required.
Current license, registration and/or professional designations as required within the jurisdiction.
Clinical expertise must be kept current by acquisition of the necessary CEUs to maintain licenses and designations.
Six (6) years of related experience or equivalent combination of education and experience required.
Knowledge of current medical practices in health care management in a variety of areas (including, but not limited to orthopedics, general medicine for acute and chronic conditions, general surgery, mental health, obstetrics, oncology, and physical and occupational rehabilitation)
Good oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
Supervisory experience preferred.

Responsibilities

Acts as clinical liaison for the claims team to ensure understanding of the Nurse Consultant role.
Maintains accountability for overall unit outcomes; maintains successful unit audit scores.
Analyzes reports to effectively manage the unit; provides analysis of these reports to management and/or clients as appropriate.
Analyzes and maintains appropriate staffing levels; maintains case management load oversight including coverage for absences.
Assures achievement of unit customer service/satisfaction goals; drives the most effective claim resolution.
Reviews complex files as appropriate; addresses team work problems in a timely manner.
Develops and provides training base on Performance Development Plan for direct reports.
Maintains required CEUs for license(s) and certification(s).
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.