Disability Claims Analyst - Long Term Disability (LTD)

Standard Insurance Company • Portland, OR

21h

About The Position

The Disability Claims Analyst - Long Term Disability (LTD) role involves securing and analyzing LTD claim information to make and approve disability decisions and payments. The position requires developing, applying, and approving appropriate claim and disability management strategies to ensure prompt and accurate payment and liability management. A key aspect of the role is providing responsive and caring customer service to claimants, policyholders, and other internal and external customers, as well as actively participating in team and department projects and issues.

Requirements

• High School Diploma or equivalent
• Minimum eighteen months progressively responsible experience in disability claims administration; or the equivalent combination of education and/or relevant experience.
• Demonstrated skills for appropriate, timely and customer-focused disability claim account management and administration.
• Ability to analyze and apply medical, technical, contractual and legal information to manage an increasingly complex range of disability claims.
• Demonstrate working knowledge of Federal, State and local laws and regulations affecting claim investigation, disability decision, and taxation of benefits.

Nice To Haves

• 5+ years of progressive experience in LTD (long term disability) claims

Responsibilities

• Investigate and analyze medical, occupational, and policy information to determine LTD eligibility and resolve discrepancies within required timeframes.
• Make and communicate disability decisions, issue accurate benefits, and manage each claim with an appropriate liability and disability management strategy.
• Monitor ongoing medical updates, vocational factors, policy provisions, and deductible income to drive timely and appropriate claim resolution.
• Provide proactive, professional communication to claimants, policyholders, and internal partners; resolve issues and support client‑facing activities as needed.
• Support team effectiveness by approving decisions from less‑experienced staff, providing training, and ensuring accurate claim data and reserve liability.

Benefits

• medical
• dental
• vision
• 401(k) plan with matching company contributions
• annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually
• Paid parental leave
• adoption/surrogacy assistance
• employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED