Disability Advocacy Program (DAP) Program Coordinator

Empire Justice CenterCity of Albany, NY
$40,872 - $52,520Hybrid

About The Position

Empire Justice Center is a statewide legal services organization dedicated to fighting for marginalized low-income individuals and families across New York. They achieve this through direct legal representation, high-impact litigation, legislative advocacy, and training future advocates. The organization is committed to justice for communities facing issues such as poverty, housing insecurity, immigration, domestic violence, disability discrimination, and civil rights violations in schools. The Disability Advocacy Program (DAP) Program Coordinator will work closely with DAP State Support attorneys to provide statewide legal support and administrative services to other DAP-funded providers. This role involves managing data collection and reporting systems, coordinating meetings and training sessions, maintaining the DAP portal and website, and supporting the production of a quarterly newsletter.

Requirements

  • Eligible to work a hybrid schedule under Empire Justice’s organizational policy.
  • At least 3 years of relevant experience, preferably in data collection, analysis, and/or project coordination, is preferred.
  • Strong multitasking and time management abilities, with the capacity to manage priorities effectively and meet tight deadlines.
  • Excellent written and verbal communication skills, including strong grammar, spelling, and punctuation.
  • Keen attention to detail and accuracy.
  • Strong proficiency in Microsoft Excel and in organizing data and information.
  • Proficiency in other Microsoft 365 Suite (Outlook, Word, Excel, Teams, SharePoint, PowerPoint), with the ability to quickly learn and adapt to other applications.
  • Excellent skills in document and form creation, report writing, and data pulling.
  • Basic familiarity with learning graphic design tools (e.g., Canva), along with an understanding of effective, well-organized visual design and layout.
  • Basic familiarity with learning website maintenance and content creation in WordPress.
  • Basic familiarity with learning the fundamentals of email marketing platforms, including email design and distribution, and support management.
  • Strong problem-solving skills and the ability to work independently.
  • Strong interpersonal skills, with the ability to work collaboratively and effectively with a diverse team and external partners.
  • Demonstrated commitment to working on behalf of marginalized communities.

Responsibilities

  • Manage data collection and reporting systems.
  • Coordinate in-person and remote meetings and legal training sessions.
  • Maintain the DAP portal, website, and other resources.
  • Support the production and design of a quarterly newsletter, including project management, design, and electronic distribution.
  • Develop and maintain efficient data collection systems and processes.
  • Communicate with DAP programs statewide to collect accurate, complete case opening and closing data, and ensure timely reporting.
  • Generate quarterly and annual reports for OTDA, and other reports as needed.
  • Assist State Support attorneys and presenters with the planning and preparation of training materials.
  • Coordinate all logistics of hosting meetings and legal trainings, including all technical aspects of hosting webinars (e.g., platform setup, presenter support, registration, and recordings), and for in-person trainings (e.g., room reservations, equipment setup, and on-site coordination).
  • Work internally to support other administrative tasks related to trainings, such as processing expenses, billing for fee-for-service trainings, and processing honoraria.
  • Support the production of a quarterly newsletter, including the design and distribution, the management of distribution lists, and the creation of webpages.
  • Work closely with internal teams and vendors to maintain and improve the Empire Justice DAP portal and website, including troubleshooting, updating content, and enhancing functionality.
  • Develop and maintain systems and processes to track work.
  • Provide administrative support to DAP Statewide Attorney Coordinators and assist with other communications as needed.
  • Coordinate with Marketing, Communications, Policy, and Operations teams for DAP-related issues and projects.
  • Demonstrate a high level of comfort and commitment to working with people from marginalized communities.
  • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management.
  • Travel, as necessary.
  • Supervise other practice group members if needed.
  • Perform administrative and other support-related duties to serve clients and fulfill the mission as a non-profit legal services organization.
  • Perform other duties as assigned by your supervisor and/or to meet the organization’s needs.

Benefits

  • Flexible 35-hour full-time work week
  • Comprehensive health insurance plan for you AND your family
  • 14 paid holidays
  • Generous vacation, sick, and personal time
  • Group term life insurance
  • 403(b) with employer contributions (vesting after 12 months)
  • $1,500 bilingual salary enhancement for qualifying employees
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