Disability & Accommodation Consultant

University of Toronto • Toronto, ON

19h • CA$93,592 - CA$155,985 • Onsite

About The Position

The Disability & Accommodation Consultant is responsible for the disability management of sick leave and long term disability (LTD) cases for all staff and faculty at the University of Toronto. The incumbent is responsible for providing accommodation services to employees with a disability and those returning to work with temporary job restrictions. The incumbent liaises with the external LTD service provider on behalf of University and is the provider’s University contact on individual cases. The incumbent provides information and advice to HR and managers on, policy, procedures and best practices related to sick leave, LTD and accommodation.

Requirements

• University degree with professional certification in a discipline such as Occupational Health Nursing, Occupational Therapy, Physical Therapy or related health science with knowledge, or an acceptable equivalent combination of education and experience.
• Minimum five (5) years of related experience.
• Well-developed counseling, mediation, relationship management, and case management skills.
• Knowledge of the University's policies and procedures, including human resource employment policies, current accommodation practices, Environmental Health and Safety services and practices, and employee benefits and insurance plans and processes.
• Maintain working knowledge of the services and practices of the Community Safety Office, the Workplace Violence Program, policies on harassment and discrimination, Civility Guidelines, and the basic provisions in the various employee policies and collective agreements.
• Knowledge of human rights legislation and other relevant legislation (e.g. OHSA, ESA, AODA, WSIB).
• Superior interpersonal skills.
• Ability to deal effectively and objectively with emotionally charged situations and upset or distraught individuals.
• Ability to exercise judgment, tact and discretion.
• Ability to work in a team-based environment.
• Proactive and energetic customer service orientation with an awareness of and sensitivity to issues of equity and diversity.
• Ability to interact effectively with all levels of faculty, staff and students.
• Superior oral and written communication skills.
• Demonstrated analytical and problem-solving skills.
• Excellent time management and organizational skills.

Nice To Haves

• Additional certification in related field such as CCRC (Canadian Certified Rehabilitation Counsellor, RRP (Registered Rehabilitation Professional) / CVP (Certified Vocational Professional), Kinesiologist Certified Return to Work Coordinator (CRTWC) or Certified Disability Management Professional (CDMP) preferred.
• Certificate of Human Resources Professional (CHRP or CHRL) is an asset.
• Experience in performing physical demands analysis and knowledge of ergonomics would be a definite asset.

Responsibilities

• Manage disability cases for sick leave and long-term disability (LTD) for staff and faculty.
• Provide accommodation services to employees with disabilities and those returning to work with temporary job restrictions.
• Liaise with the external LTD service provider and act as the University's contact on individual cases.
• Advise HR and managers on policies, procedures, and best practices for sick leave, LTD, and accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level