Director Yield Management

Southwest Airlines • Dallas, TX

3d • $185,750 - $206,400 • Onsite

About The Position

The Director Yield Management sets the vision and strategic direction for the Revenue Management Yield Team, driving inventory and yield strategies that optimize over $20B in passenger revenue. They’ll manage the passenger revenue forecast and oversee Analysts responsible for regional performance, ensuring strategies maximize revenue across a significant portion of the network. They’re accountable for decision‑making and execution of inventory and yield actions while providing expert airline industry and Revenue Management system knowledge to align with commercial objectives and enterprise goals. The Director Yield Management partners across Commercial Teams to ensure high‑quality, timely execution that maximizes revenue performance and supports Southwest’s long‑term growth. The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Requirements

• Knowledge of the theories and concepts of inventory/yield management strategies and operations
• Knowledge of the theories and concepts of Revenue Management
• Knowledge of airline inventory/yield management strategy, systems, and tools
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Ability to clearly communicate impact of industry pricing and capacity strategies
• Ability to communicate and interact effectively and professionally with all levels of Internal Customers
• Ability to decipher passenger behavior and determine the best response when necessary
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem
• Demonstrated experience in directly or indirectly leading team(s)
• Advanced level Business Acumen in functional area
• Seasoned and specialized knowledge in: Revenue Management or Airline Pricing
• Seasoned and specialized knowledge in: Airline industry
• Seasoned and specialized knowledge in: Airline inventory/yield management strategy, systems, and tools
• High School Diploma or GED
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other productivity tools with sufficient speed and accuracy to meet the demands of the job
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

• Degree in an analytical field like Business, Finance, or Engineering
• Minimum 3 years of Leadership Experience

Responsibilities

• Jointly responsible with other Commercial Leaders for achieving revenue goals
• Own decision making and accountability for inventory/yield management strategies to optimize $20B+ of passenger revenue
• Responsible for the set up and management of all seat inventory for the duration of the booking curve
• Responsible for inventory/yield management decisions related to Sales, SWA Vacations, corporate fares, and Federal Government fares with input from the Southwest Business Team
• Provide Legendary Internal Customer Service via communications with Revenue Management and Senior Leadership and other Departments
• Aid in the development, alignment, and execution of the cross-departmental and intra-Revenue Management Department strategies and goals supporting revenue optimization
• Provide thought Leadership on inventory/yield management topics and projects, both within Revenue Management and in coordination with other Departments
• May perform other job duties as directed by Employee’s Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED