Director, Wholesale Brand Management

LAGOS•Philadelphia, PA

15d

About The Position

As Director, Wholesale Brand Management, you are responsible for managing and growing relationships with existing wholesale clients, driving sales targets. And ensuring high levels of client satisfaction. Your key duties include developing and executing sales strategies, overseeing order fulfillment, and analyzing sales data to identify opportunities for reorders, upselling, and new business with the existing account base.

Requirements

A bachelor's degree in business, marketing or a related field.
A minimum of 5 years of senior-level sales experience in account management, wholesale sales, or a related leadership role is needed.
Demonstrable success in driving sales growth, managing client relationships, and exceeding sales targets is crucial.
Excellent verbal and written communication skills for presentation and client interaction.
Strong analytical skills to interpret data, identify trends, and make informed decisions.
The ability to develop long-term strategies and optimize processes.
Superior customer service skills and the ability to foster long-term relationships.
Proficiency in software such as Microsoft Office Suite and CRM software.

Responsibilities

Client Relationship Management
Build and maintain strong, long-term relationships with key buyers and distributers.
Serve as the primary point and trusted advisor for key client stakeholders and executives.
Gain a deep understanding of clients’ business objectives, challenges, and industry trends to align company solutions accordingly.
Act as the near-final point of escalation for complex client issues and work to resolve them promptly to maintain and strengthen customer satisfaction.
Manager clients to the Brand Agreement to secure profitable and sustainable sales contracts.
Sales Strategy and Execution
Develop and implement sales strategies to achieve revenue targets and expand market penetration within the existing account portfolio.
Monitor sales performance against targets, manager budgets, and analyze data to drive profitability and achieve key financial goals.
Analyze sales data and market trends to identify opportunities for upselling, cross-selling, and new business development within existing accounts.
Develop and present business reviews, sales reports, and forecasts to senior leadership, highlighting performance metrics, challenges, and areas for improvement.
Team Leadership
Mentor, train, and coach account specialists, fostering a high-performing environment.
Set performance metrics (KPIs) and monitor the account specialists’ activity to ensure alignment with company objectives and sales goals.
Foster a collaborative environment within the team and across departments to ensure seamless communication and execution of client needs
Operational Coordination
Collaborate closely with cross-functional teams to ensure product availability, seamless order fulfillment, and aligned strategies.
Oversee account budgets and resource allocation, ensuring operational efficiency and financial accountability.
Ensure consistent brand messaging and presentation across all wholesale channels and client interactions.