Wholesale Lending Operations Control Management Director

Wells Fargo Bank•Charlotte, NC

18h•Hybrid

About The Position

Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us! About this role: We are seeking a Control Management Director within the Wholesale Operations Control organization, which is the front line of risk and control management function that supports assessing and managing risks and controls in partnership with the business. The control team works to ensure internal controls, processes, and procedures are effective. This team works directly with operations management to understand the risks, exposures, and trends that impact the business. The control team will also provide input and support on risk mitigating projects and initiatives. Wholesale Lending Operations Control is structured to support the lending lifecycle for both Corporate and Investment Bank (CIB) Lending and Commercial Banking Operations (CBO). This role will report to the head of Wholesale Lending Operations Control, will be the lead coverage for the head of Commercial Banking Operations and also manage certain lending life cycle aligned coverage areas. Successful candidates will have demonstrated product/industry/regulatory knowledge, leadership capability, as well as understanding of enterprise operational risk frameworks, tools and governance. Crucial to the role is a sense of urgency, passion for lending products and personal accountability. As a senior leader in the control organization, the Control Director will work closely with other senior leaders across Control, Operations, Risk, Compliance and partners from elsewhere in the company in the development and execution of risk management activities. In this role, you will:

Requirements

8+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Management or leadership experience

Nice To Haves

Demonstrated understanding of Commercial Banking products, industry, regulation and Lending Operations
Knowledge and understanding of internal controls and internal control policy
Experience with RCSA, risk/control identification and assessment, and enterprise risk frameworks
Exceptional interpersonal and relationship building skills to effectively influence all organizational and leadership levels, where flexibility, collaboration, and adaptability are a must
Highly organized and proactive with demonstrated ability to assess, exercise independent judgment, apply prudent risk management principles, prioritize work to meet deadlines, and proactively escalate when necessary
Ability to be flexible and adjust plans quickly to adapt to changing business needs
Hands on style; proven ability to structure tasks or projects, execute and achieve targeted results and develop and manage associated goals and plans
Ethical integrity and demonstrated ability to exercise independent judgment and apply prudent risk mitigation principles

Responsibilities

Primary responsibility to provide direct control and advisory support to the Head of Commercial Banking Operations
Work as part of the Wholesale Lending Operations team to manage risk and controls horizontally across the Lending Lifecycle
Integrate with Front Office Control programs and routines to ensure end-to-end coverage and integration with group level routines for Commercial Banking Operations
Manage a globally located coverage team for the support of front-line operational risk and compliance requirements including RCSA, Issues management, Loss Capture BEICF's, Governance, Audit and escalations
Partner with the CB Lending Operations Accountable Executive, RAU owners and BCMs to define controls standards and conduct reviews for process/risk/control opportunities
Lead RCSA efforts including creation of new RAU as well as on-going optimization efforts
Lead Move-the-Line assessment and monitoring efforts, as well as business process-change governance routines
Implement strategies to meet organizational measures of performance (ORKRI)
Support the inventory of business processes, internal testing, audit, regulatory engagements outputs and the integration with RCSA, EBCE, Trigger Events, and other core control functions as applicable
Assessing control weaknesses and operational risk incidents (OREs) using methods such as root cause analysis
Review controls for deficiencies and associated remediation (e.g., procedures gaps, rewriting control design and performance rationales to meet standards, rewriting MCR rationales to standards
Control Development: Control Documentation, control evaluation, control implementation and monitoring
Partner with risk and compliance functions to ensure effective controls vs. applicable policy, law, rule, regulation