Director, Warehouse Management Logistics Systems

Four Hands•Austin, TX

About The Position

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The Director, Warehouse Management Logistics Systems leads the technology strategy, implementation, and optimization of software systems (like TMS, YMS, and WMS) to drive inventory accuracy and distribution speed. This senior role oversees the team (Solution Architect, Technical Analyst, and Developers), collaborates with business stakeholders and project managers to define solution strategies, select vendor partners, and implement/support these systems. This role optimizes resource allocation, controls budgets, bridges communication between Vendors, IT, Warehouse/Logistics operations and executive leadership to ensure success, on time and within budget delivery. The ideal candidate is both a strategic modernizer and technical contributor, capable of introducing automation, AI-driven processes, and next-generation tools to enhance IT WMS delivery.

Requirements

12+ years of progressive experience in warehouse operations, logistics or enterprise systems leadership
6+ years of experience in third-party management, tier 1 and 2 WMS platforms, and integrating with ERP systems. Experience in the CPG industry is a plus
Bachelor’s degree in supply chain, Logistics, IT or relevant discipline
Proven experience in a similar senior role, logistics, distribution operations, and WMS platforms (e.g. Infios/Koerber, Blue Rock)
Expert-level experience in vendor selection (RFP/RFI processes), contract negotiation, and managing third-party Managed Service Providers (MSPs)

Responsibilities

Develop and execute the technology roadmap for Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Yard Management Systems (YMS ), and related tools
Utilize WMS data to improve warehouse processes, such as picking, packing, and receiving
Oversee strategy, implementation, and continuous improvement of WMS, TMS, and YMS platforms
Manage third-party vendors and Managed Service Providers (MSPs), including performance and relationships
Lead RFP/RFI processes, vendor selection, and contract negotiations
Ensure seamless integration between logistics systems and Enterprise Resource Planning (ERP) platforms (e.g., D365, SAP, Oracle)
Drive end-to-end implementation of enterprise logistics systems
Create metrics to measure system performance with operational productivity, risks, and ROI
Manage systems for high-volume, multi-site distribution environments (e.g., facilities exceeding 1 million square feet) with a focus on both B2B and direct-to-consumer fulfillment
Collaborate with IT, Operations, and Supply Chain leadership to align technology with business goals
Lead warehouse modernization initiatives, including automation technologies (e.g., Autonomous Mobile Robots (AMRs), Automated Storage and Retrieval Systems (AS/RS), or sophisticated conveyor sorting systems
Implement AI-driven solutions for inventory optimization, labor forecasting, and route planning
Monitor system performance and scalability to support business growth
Lead and mentor team to deliver results aligned with Four Hands' strategic objectives
Facilitate effective communication and collaboration among team members, encouraging idea sharing and best practices
Foster individual growth and skill enhancement through regular feedback, training sessions, and professional development opportunities
Monitor progress towards goals through regular check-ins and performance reviews, providing constructive feedback and guidance
Promote a culture of continuous improvement by encouraging team members to analyze performance outcomes, identify areas for enhancement, and propose innovative solutions
Foster a culture of trust, teamwork, and collaboration, promoting continuous improvement and employee engagement
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands team
Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey