Director/VP Of Customer Supply

Pharmatech • Lindon, UT

1d • Onsite

About The Position

This is a critical leadership role at the intersection of customer relationships, supply operations, and company growth. You will own the end-to-end supply chain function — from procurement through delivery — and serve as the primary operational partner to our B2B customers. This is a hands-on role. You will be present on the floor, in customer conversations, and in supplier negotiations.

Requirements

• 7+ years of progressive supply chain leadership in nutraceutical, food & beverage, or contract manufacturing
• Proven track record managing B2B customer relationships at a senior level
• Hands-on leadership style — comfortable on the floor and in the data
• Strong background in procurement, supplier negotiations, and strategic sourcing
• Solid foundation in demand planning, S&OP, inventory management, and logistics
• Experience leading and developing cross-functional teams
• ERP proficiency — JD Edwards (JDE) preferred, other platforms considered
• Bachelor’s degree in Supply Chain, Business, Engineering, or related field required
• High energy, bias toward action, and comfort operating in a fast-growing environment

Nice To Haves

• APICS certification (CSCP, CPIM) a plus

Responsibilities

• Serve as the senior supply chain point of contact for B2B customers — managing expectations, escalations, and strategic relationships
• Communicate proactively on order status, capacity, and delivery timelines
• Build and deepen long-term partnerships with key accounts
• Lead and develop four direct reports: Supply Chain Planning Manager, Procurement Manager, Warehouse Manager, and IT Lead
• Drive a culture of accountability, continuous improvement, and customer focus
• Oversee sourcing, contracting, and negotiations for raw materials, packaging, and ingredients
• Identify and develop strategic sourcing alliances to support growth and resilience
• Manage demand planning, S&OP, production scheduling, and capacity alignment
• Coordinate monthly forecast review meetings and align production plans with Sales and Operations
• Maintain inventory levels aligned with turns goals and working capital targets
• Oversee all inbound, intercompany, and outbound material movement
• Drive cost-effective, on-time delivery performance
• Establish and report on KPIs: on-time delivery, forecast accuracy, inventory turns, and cost
• Support ERP data integrity and process improvement within JD Edwards (JDE)

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid Time Off.
• Paid Holidays.
• Professional development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director